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It’s not just that; loyalty is generated by a combination of many factors—for instance, the platform you’re using offering exactly what you’re looking for. But, clearly, having good customer service makes a user happy with the platform, which in turn fosters loyalty, thanks to all the positive...
Yes, absolutely. Wherever money is involved, there should ideally be 24/7 support—and it’s not impossible, because there will always be people willing to work on weekends; it’s just a matter of adding more support staff, and that’s it.
It is necessary—and, in fact, mandatory—as a measure to prevent money laundering. The level of verification required increases depending on the amount you intend to withdraw, but that is standard practice. If that is what you are referring to—or if you mean security verification via 2FA—I...